Listening

Advice on Listening

• Act as if the speaker is the only person in the room. (even in a room full of people)
• Allow listening to be YOUR only action. No multi-tasking while listening.
• Watch the speakers eyes and face; you will be able to tell what the speaker thinks is most important through her expression.
• Listen without anticipation. Allow the speaker to state her thoughts, not what you think her thoughts are going to be.
• Allow the speaker to finish before responding.
• Listen without anticipating what your response to going to be. If you politely listen to someone, they will allow for a pause while you collect your thoughts.