Monday, August 3, 2009


Advice on Listening
  • Act as if the speaker is the only person in the room. (even in a room full of people)
  • Allow listening to be YOUR only action. No multi-tasking while listening.
  • Watch the speakers eyes and face; you will be able to tell what the speaker thinks is most important through her expression.
  • Listen without anticipation. Allow the speaker to state her thoughts, not what you think her thoughts are going to be.
  • Allow the speaker to finish before responding.
  • Listen without anticipating what your response to going to be. If you politely listen to someone, they will allow for a pause while you collect your thoughts.